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Shipping & Returns


travel-1-.png   Shipping 

We can ship to virtually any address in the world. 
Please note that if you are paying from one country and shipping to another country, you should use the regular checkout process and not "checkout with PayPal".

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up according to their weight ranges.

Free shipping over $99.00 ($69.00 for the USA) does not include the following countries: Gulf Cooperation Council, France, Philippines. 


Returns & Refund Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your payment service to process our refund request.

If you receive an item and believe that there has been an error in packing, please contact us first so we can help. If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


Local Laws, Regulations and Taxes

When buying and receiving a package from our website, you are the importer and should comply with local laws and regulations of your country. In the USA and most countries, personal use quantities don't require special import permits.

European VAT. Starting January 1st 2021, for UK customers - VAT is prepaid by us. Starting July 1st 2021 this should also apply to the EU.

Taxes in other countries. For other countries - you may be required to pay Duties / VAT / GST on import. New international postal regulations introduced in 2020 require the original invoice to be attached to the package.

*If VAT charges were required and they have already been paid at the time of purchase, the amount paid on the website will be returned to the customer.